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ShoeDazzle - Nor happy

I have tried to become a VIP member and nothing ever changes. I also bought a cute pair of wedges, only to have them delivered damaged...and then I had to pay a restocking fee to s4nd them back! CANCELLED MY MEMBERSHIP
3.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1207455
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I'm so frustrated with their whole site/ customer service. I want to become a VIP member but every time I put my information in and go to check out, it does nothing. I've changed browsers, made sure my pop up were enabled, changed more setting. NOTHING has worked...of...
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#1206637
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I hit the place order button by mistake.. .I immediately called to cancel while order was still in "pending status"... They assured me they would not charge my card and they even sent an email stating this... But they lied because they did charge my account for over...
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#1203061
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ShoeDazzle - I want to terminate my VIP membership please

I need to terminate my VIP membership
#1197657
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Called to cancel and it was automated all the way to chat that sent a link in my e-mail that sent me back to their sight where i started from. Had to cancel my debt card with my bank Then they send a e-mail about my experience with someone i never talked to. Still...
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#1192297
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I ordered 2 pairs of boots on promotion. They didn't fit so I returned them according to their instructions. I spent months fighting to get anything from them. One agent would tell me they had them but hadn't processed them in to credit my account. A week later the...
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1.4
I didn't like
  • Business ethic
  • Feeling that i was tricked
  • Poor customer service
#1190776
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ShoeDazzle - I got ahold of them...maybe too easy
I’ve been a member since 2016, I have only purchases 3 times from shoedazzle. (All shoes) The first two times things went great, they arrived fast, shoes were just as decribed, fit perfect. I’ve always had trouble looking for the “skip the month” button, even though I...
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3.5
#1188653
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ShoeDazzle - Fraud!

I did NOT sign up for a membership and have been charged to my credit card for 4 month!!!!
#1187859
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I would like to say the people who working for shoedazzle seriously im fkn pissed off right now!!!! No customer service.. no help!!! No awswer!!! You guy mustbe careful when you're order with the Credit card !!! Because when they have your credit card number he gonna...
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#1187434
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ShoeDazzle - Cancel that last order! I did not authorize it!

Cancel that last order..I did not authorize it..return my money back on my card asap!
#1186096
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