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Summary of ShoeDazzle Customer Service Calls

243 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:42 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact ShoeDazzle to Ask about:

Cancellation:

  • “Cancellation and refund”
  • “Canceling membership”
  • “To cancel membership”

Payments and Charges:

  • “Skip this month payment”
  • “I was charged i don't order anything”
  • “End billing”

Return/ Replace:

  • “Return packageing”
  • “Need to return item. Doesnt fit. Its too big”
  • “Never received packages. Plus it was returned”

Shipping and Delivery:

  • “About shipping / account”
  • “My order haven't been delivery yet order 2”
  • “Trying to track my order but its saying it cant be found but the status says shipped”

Refund:

  • “Urgent refund”

Account:

  • “Money was taken out my account”
  • “I did not order and i want my account canceled and my money refund”

Other:

  • “Cancle”
  • “Track my order”
  • “I want to end my membership”

About ShoeDazzle

Top 5 ShoeDazzle Products

Shoes, Boots, Account, Website, Sandals

Top 5 Likes about ShoeDazzle

Time saver, Speed of shipment, Reliable delivery, Hanging up on them, Fast shipping

Top 5 Dislikes about ShoeDazzle

Poor customer service, Way they conduct business, Feeling that i was tricked, Business ethic, Spam

Top 5 Related Companies

Techstyle Fashion Group, Fabletics, Justfab

Summary

Shoedazzle has been on the market since 2009. It offers its clients a wide variety of shoe, handbag as well as accessory recommendations from A-list stylists of the company. At the beginning of each month the members of Shoedazzle get excess to new options. Celebrity designs as well as exclusive boutiques are offered to them. The club membership is free. As Shoedazzle designs and oversees manufacturing of all of its shoes, the company promises to offer beautiful style and high-quality footwear with free shipping. Shoedazzle also has a mobile site. It works with iPhone and Android handsets.

ShoeDazzle reviews and complaints

ShoeDazzle is ranked 290 out of 1929 in Footwear and Clothing category

Area Served

USA

Payment Methods

MasterCard

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ShoeDazzle Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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