ShoeDazzle Phone Numbers and Emails

Toll-Free Number:

  • (888) 508-1888
Send Message

ShoeDazzle Emails:

Accesibility
Customer Service
Legal
CCPA Inquiries, Privacy Inquiries
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Contact Information

ShoeDazzle Website:

ShoeDazzle Help Center:

Corporate Office Address:

ShoeDazzle.com, Inc.
2501 Colorado Ave. Suite 325
Santa Monica, California 90404
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 am - 5 pm (Pacific)


Mailing Address:

Legal Department/Privacy

800 Apollo St.

El Segundo, CA 90245

ShoeDazzle Rating Based on 272 Reviews

Rating details

2.0
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of ShoeDazzle Customer Service Calls

1.9K TOTAL
CALLS
04:00 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ShoeDazzle?

Activation/ Cancellation Question:

  • “Cancelar mi cuenta”
  • “I need you to cancel my account. You are deducting money from my card every month and I'm not even making a purchase. I made the purchase in 2018, I need you to stop deducting something I didn't spend.”
  • “I need to cancel this order”

Payments and Charges Question:

  • “Unauthorized transaction”
  • “Extra charge”
  • “Charged after I cancelled service”

Account Question:

  • “To querry my account”
  • “I didn't make any purchase but they took money from my account”
  • “Hi the reason for i would like you guy to stop going in my account and take money”

Refund Question:

  • “Refund needed”
  • “Refund”
  • “I want a refund”

Shipping and Delivery Question:

  • “I have not received two orders”
  • “You sent me the wrong sizes of my orders”
  • “Keeping receiving emails that my package has been delievered whilst i have not received it yet”

Return/ Replace Question:

  • “Need to exchange an item”
  • “Did yall send out my boots that was return for a bigger size”
  • “Return”

Request for Information Question:

  • “Check on a delivery”
  • “Confirmation of an order”
  • “I can't find my shoes that I was checking out with I believe there's maybe six pairs but I was just doing right now”

Cards Question:

  • “TOOK money from my card”
  • “I need my money back on my card”
  • “Taking money off my card”

Product/ Service Question:

  • “JUST PLACED AN ORDER AND I HAVE MONEY IN MY ACCOUNT AND THEY ARE CHARGING MY DEBIT CARD”
  • “Damaged packages”
  • “Money withdraw”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Website”

Other Question:

  • “Me cobran algo y no se porque”
  • “Items I order”
  • “I skipped the month”

About

Related Companies

Techstyle Fashion Group, Fabletics, Justfab, FabKids

Summary

Shoedazzle has been on the market since 2009. It offers its clients a wide variety of shoe, handbag as well as accessory recommendations from A-list stylists of the company. At the beginning of each month the members of Shoedazzle get excess to new options. Celebrity designs as well as exclusive boutiques are offered to them. The club membership is free. As Shoedazzle designs and oversees manufacturing of all of its shoes, the company promises to offer beautiful style and high-quality footwear with free shipping. Shoedazzle also has a mobile site. It works with iPhone and Android handsets.

ShoeDazzle reviews and complaints

ShoeDazzle is ranked 597 out of 3447 in Footwear and Clothing category

Area Served

USA, Canada, Worldwide, UK

Payment Methods

MasterCard

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