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ShoeDazzle - Unpleasant experience

Hold time was too long. This method of contact is very ineffective
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
#1253095
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ShoeDazzle - Cancel my VIP subscription

I tried to contact them but no answer so I would like to cancel my membership please
4.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1246513
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ShoeDazzle - Strange company

Horrible customer service. The man I dealt with was very rude on the phone and only got more agitated when I refused to stay as a vip member upon cancelling my account. Not worth it.
#1241113
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ShoeDazzle - Fraud

This company will rob you blind.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1237787
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I was charged another almost $40 for an order that I placed with ShoeDazzle. The thing is that I already had been charged $39.95 a few days before because I forgot to skip the month. I went ahead and wanted to use up that credit and then cancel my account. They told me...
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2.0
I didn't like
  • Business ethic
  • Way they conduct business
  • Feeling that i was tricked
#1237443
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Im pretty good at skipping every month, & its been a year or so since i last purchased any items. Well, it just dawned on me that since my last purchase from them, Ive had 2-3 new replacement visa cards be it was stolen or missplace. How the *** this company get access...
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#1231226
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ShoeDazzle - Por fraude

Yo compré una bota que tenían en especial y ahora después de un mes me vienen a retirar de mi cuenta 40 dólares esto es un robo si un artículo lo venden a modo de oferta después no quieran venir a cogerle el dinero eso es fraude quiero devuelto mi dinero para atrás y sino lo voy a demandar por fraude tengo la foto de prueba el día que la compre
#1229717
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ShoeDazzle - Urgent refund

Pls I need a refund deducted from my account never signed up for it.Thanks
#1228183
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I really liked Shoedazzle for the ease of ordering shoes online, variety of awesome shoes, reasonable prices and the VIP reward system. Also the customer service is good & friendly (even though it is a long wait to speak to someone). But the problem is when skipping...
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4.7
#1211709
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I've been trying to contact an agent through several mediums and have yet to actually speak to an agent. This is ridiculous! I've been waiting for hours! I've tried twice on "live chat" which is supposed to be available 7 days a week from 6 am to 6 pm, was left waiting...
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#1209630
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