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2.1 Based on 103 reviews
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  • Customers like
    • Hanging up on them 3
    • Reliable delivery 3
    • Speed of shipment 3
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    • Feeling that i was tricked 12
    • Business ethic 8
    • Poor customer service 7
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Placed an order as a new customer. 2 pairs for 39.95! (Great huh?) 4-7 business days for delivery....perfect! Just to find out on the 7th business day my ordered was delayed and i was not notified. And wouldn't even be shipped for another 3 days! I asjed that they cancel my order and my account. 2 days after i asked for them to cancel, they charged my card! I called and spent 16mins on hold just to be told that it would be 5-7 business... Read more

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Terrible first i ordered two pair of boots paid my money for them. Thought everything was ok waited for my shipping number so i could track my package. Recieved an email saying my order was delayed……until further notice . then went online and logged into my account to look at my order status and it was canceled but not by me… .called customer serive to ask why and was told my card declined when they clearly took it out when i placed my order……... Read more

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I recently made a purchase on (december 1) shoedazzle and it got delayed but i was understanding of that. But today I recieved an email telling me that tomorrow (December6) i would be charged a membership fee of 39.95 . I was confused because I thought when you make a purchase the membership fee was void. But to be sure i went on the website to skip the month BUT that option was NOT AVAILABLE. So i then went to the live chat service. The... Read more

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I made a purchase at the beginning of the month (Dec 1)but even after I did I was told(by email) i would be chargered a membership fee of 39.95 tomorrow i went to skip the month but the option was NOT available . So i went on to the live chat to ask about it and instead of the worker MICA explaining that i would not be charged because a purchase was made she was rude, decided to cancel my account and my purchased that was ALREADY DELAYED and... Read more

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I ordered a few items that was shipped separately, had to pay a large duty free price tag. One item came in a separate box, was not ordered by me. Was charge a fee due to their mistake, they did not refund me. All I got was a lot of I'm sorry.

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By far the worst site ever! I signed up wanting to get some nice boots and all were sold out in my size!!! What is the point of giving me a discount when all the boots in a size 6 are sold out. By far such a waste of time and waste of excitement for me!! I will sure be telling my friends to unsubscribe because of the terrible false advertisement. I'm sure by the time my "Offer ends" there will be some boots in my size but right now there is none... Read more

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These thieves started charging my credit card for a subscription i never signed up for. I don't even order I hadn't noticed the charges on my account till 6 months later! folks, always check your transaction history. I had to cancel my credit card and get a new one, i don't even know how they got my credit card information. I contacted them to find out what was going on and of course I was not able to get through to anyone, I still can't figure... Read more

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They added a "free" magazine subscription to my order that I didn't notice until after I checked out. Now I'm trying to figure out how to cancel the *** thing. I emailed customer service, and they sent back a nonsensical response that directed me to the magazine company's website. The whole thing makes me think Shoedazzle is unethical and scammy and just out to take advantage of customers. I signed up for the VIP membership program, which also... Read more

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I had a JustFab account a few months back I purchased some clothes and some shoes over the summer I cancelled my membership because there was nothing else I wanted to purchase. So recently I found a pair of boots I wanted on shoe Dazzle so I created an account picked out my shoes and proceeded to checkout a message popped up saying order cant be placed please call customer service so I did, and they said the account was red flagged because I had... Read more

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My second order is in nowhere land. They took my money ASAP. I am expected to wait 2 plus weeks after the expected delivery date. Calling customer service was a joke. It is Fed-Ex fault or USPS. Why ship Fed-Ex if USPS is the one who delivers? They have a logistics issues. Very dissatisfied and disappointed. Offering me 20% off my next order was a slap in the face. They should be giving me a free pair for having to do the leg... Read more

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