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2.0 Based on 83 reviews
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  • Customers like
    • Speed of shipment 2
    • Thought of actually getting my products on time 2
    • Time saver 2
  • Customers don't like
    • Feeling that i was tricked 11
    • Poor customer service 6
    • Business ethic 5
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I literally never take the time to write a review about anything. However I purchased a couple of things a few months ago. I had a credit that I needed to use since they charge me 9.95 a month. I went to use my accumulated credit and checked out with the amount that it showed that I owed with the credit applied. Luckily I'm paranoid about these kind of sites so I screen shotted the amount it said I owed before submitting my order. Once submitted... Read more

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Don't trust them at all they will bill you monthly and continue to do so until you catch them on it. Just another business in the Philippines scamming people in the United States

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Im very disappointed with your shoes they look cheap and im going to cancel my Vip. If I wanted cheap looking shoes i will go to payless thanks but you need to improve on products

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Noticed that I was being charged 39.99 for shoes that I never bought. Called shoedazzle and they stated that I was signed up for their VIP program which takes the money out of your account monthly so when you are ready to buy shoes you will have a credit available. Told them to have my VIP status cancelled(which I never signed up for in the first place) I was being charged monthly for a service that I clearly was not using. The representative... Read more

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Horrible customer service even though i skipped the month shoedazzle charged my card. I Called in for a refund & they refused to refund me back. I asked to speak to a supervisor & she was even more rude. After being a member for 10 yrs i asked to Cancel my membership.

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My stuff had neen shipped to the rong address. My name is AliaNeckles my address is 33178 Miami Florida United States please help me get my stuff.

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Worst online shoe store. Recently I ordered sandals that were originally around $30. But as a VIP member, I paid $10 plus shipping. The email said it would take my shoes 2-3 business days. 3 days went by, and I got another email saying my order was delayed. And it would take another 7-10 business days. I called to ask why and I was told it was because of lots a sales so orders were being delayed. A few days later, I called again and I was... Read more

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Shoedazzle - Zero Stars Horrible Business
1 of 2

Horrible. Sizes run big. Im a 10 and they should fit someone with a size 12 foot, and weigh 300 pounds for the sandal straps to actually strap around. Watch out for the $39.95 they automatically take from your account. Rip off. No help with customer service. I have a serious medical reason why i wasnt able to call in the 7 business days to cancel. BBB will be hearing from me, with proof of medical. So i thought i bought myself a nice birthday... Read more

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I tried out Shoedazzle back in November. The pair of shoes I purchased became scuffed after one wear. I skipped the following month. Approximately a month later, I received a new debit card in the mail. I received an email from Shoedazzle informing me I needed to update my credit card information. I attempted to cancel my membership online and discovered you must call the customer service number to do so. I attempted to call but it was after... Read more

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Very bad cannot get through the number that you have asked me to call to cancel my order in over four months

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